FAQ

Where are you located?

Our store is located at 201 Ash Street in Baraboo, Wisconsin (corner of Water Street & Ash Street). It is just a few blocks west of Circus World Museum and is kitty-corner from Gem City Saloon & Eatery.

What are your hours?

10am-6pm Monday through Saturday

10am-4pm Sunday

We are closed on the following holidays: Easter, Thanksgiving, Christmas Eve, and Christmas Day. Otherwise we are open all year long! If we have to close due to inclement weather or for other reasons we will share that information on our Facebook page.

What kinds of items do you sell?

We sell a huge variety of new & pre-owned items including women's, men’s, & kids’ clothing, sports apparel, jewelry, purses, kitchen items, books, movies, records, home decor, holiday decor, board games, toys, pet items, craft items, sporting goods, antiques, and more!

Do you accept donations?

Yes! Click here to head over to our donation page or stop in the store & ask about our donation program. We accept donations in like-new condition most weekdays from 10:30am-5:30pm (until full). Donations may be temporarily paused for various reasons

How can I contact you?

You may fill out a contact form, send us a message via Facebook, or send us an email: contact@familyvaluesstore.com. We will try & get back to you within 24 hours

Do you allow service dogs?

Service dogs are allowed in our store (make sure to notify an employee upon entry, we recommend having it wear a service vest so as to discourage our other customers from attempting to pet it). Non-service certified dogs, including emotional support animals, must be carried or in a pet stroller

Do you allow food or drinks

Bottled drinks (ex. in a disposable or reusable water bottle) are allowed, otherwise we ask that you please keep food (including candy) & drinks in your vehicle or home. We have a small spot available at the front counter that you may set your drinks on

What differentiates you from the typical thrift shop?

While there are many differences between Family Values Thrift and the typical thrift shop, here are a few notable ones:

We keep our store clean, which means regular cleaning of displays, vacuuming often, and sanitizing surfaces
Our merchandise is carefully checked over for damage, stains, and other imperfections prior to being put out. Items that are not in like-new condition are priced less or fixed up prior to putting out.
We only accept donations of items in like-new condition, which means musty-smellin', stain-filled are not put out
Most of our items are purchased from various partners as we do not yet receive enough donations to meet the high demand
We carefully individually curate items, taking item condition & customer wants into account when acquiring inventory; we almost NEVER get random lots of merchandise

How long does it take to shop at your store?

With thousands of items to look at we would recommend you allocate at least 30 minutes of your schedule to shop. If you plan on trying on any clothing you are interested in purchasing add 3 minutes per item to your estimate.

How are your prices so low?

With almost all of our merchandise being purchased (we current do not receive enough donations to meet the high demand!) we rely on our deal-hunting experience to find fantastic deals on merchandise so we can keep our prices competitive

How long have your been in business for?

We have been in business since April 2016. Thank you so much for 10 wonderful years!

Besides shopping at your store, how else can I support your business?

We so greatly appreciate your desire to support us further! Here are five ways you can support our family-run shop: